Porth Farm Ticket Portal

Privacy Policy

Porth Farm Privacy Policy

Privacy Policy

Introduction

Here at Porth Farm, we know it’s important to understand how cookies and other similar technologies are used by us, to enable your trust and confidence in us. These types of technologies support the site function.

This is our privacy policy. It tells you how, when and why we collect and process data received from you on our site.  Gerwyn Vaughan is the nominated representative if you have any comments on this privacy policy please do not hesitate to contact us via email at porthfarm@yahoo.com

Who we are

Our company name is Porth Farm (G Vaughan)

Our registered address is Porth, Moat lane, Caersws, Powys, SY17 5SE

Email address porthfarm@yahoo.com

 

What we may collect and how

We may collect and process the following data about you:

Contact data – collect data through interactions with you including, completing a form on our website, calling, or emailing about our services, booking our services, providing feedback.

Financial data – when you process a transaction

Marketing and communication data – preferences in receiving marketing communications and your communication preferences.

How we will use this data

It is used to register you a visitor, manage your payment/collect monies owed, handle our relationship with you and provide details of our goods and services.

Securing and Storing Data

We only keep your personal data for as long as is necessary to fulfil the purposes for which we collected it. We may need to retain your data to satisfy any legal, accounting, or reporting requirements.

Protecting your data is important to us and we have put in place security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We also limit access to your personal data to those who have a business need to know such data and will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have procedures in place to deal with any suspected personal data breaches and will notify you and any applicable regulator of a breach where we are legally required to do so.

Information regarding your rights

You are entitled to view, amend, or delete the personal information that we hold about you at any time. Email your request to: porthfarm@yahoo.com

In the unlikely event that you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

 

Access to your personal data

You are entitled to ask us to confirm if we are processing your personal data and you may request a copy of your data by contacting us.

 

Right to change or withdraw consent

You have the right to withdraw your consent of the use of your personal data by contacting us.

 

Right to correction

You have the right to request the correction of inaccurate personal data by contacting us.

 

Right to Remove

In certain circumstances the right to remove may apply – if you would like us to remove your data please contact us with details of why you would like us to do this.

 

Right to restrict processing

In certain circumstances you can ask us to restrict the use of your personal data. In such instances please contact us with details of why you would like your information restricted.

 

Right to Data Portability

There are certain circumstances in which you may ask us to provide you with the personal data we hold about you or you may ask us to send personal data to another person.

 

Right to object

In certain circumstances you may object to the processing of your personal data. Please contact us if you have a request.

 

Changes to this Privacy Notice

We may change this Privacy Notice from time to time and shall notify you of any changes. Last updated July 2021

DigiTickets Privacy Policy

Who we are

In this privacy policy references to "we", "us" and "our" are to Porth Farm. References to "our Website" or "the Website" are to porthfarm.digitickets.co.uk.

Information collected and its use

The information we collect via the Website may include:

  1. Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
  2. In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
  3. Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
  4. Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
  5. Information about your device such as your web browser, screen resolution and operating system. This information is used to ensure we continue to support the different devices used by our customers.
  6. Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers 'help' facility.

We do not store any credit card details.

What we do with your information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:

  1. To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
  2. In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.

We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.

Cookie Policy

Like many websites we use cookies to store and then retrieve small bits of information on your computer when you visit. This information is used to make the site work as you expect it to. It is not personally identifiable to you, but it can be used to give you a more personalised web experience.

Some of the information stored is put there by other companies whose software we have added to the site, and this can also impact your experience of other websites you may visit after leaving ours.

If you continue to use this site without taking action to prevent the storage of this information, you are effectively agreeing to this use.

If you want to learn more about the general uses of cookies, including how to stop them being stored by your computer, please visit Cookiepedia - all about cookies.

Below is a list of the different types of cookies used on this site, and an explanation of what they are used for. If you would like any more information, please get in touch.

Cookie

Name

Expiration Time

Purpose

Shopping Basket

PHPSESSID

24 minutes

This cookie is used to keep track of what items are in a user's shopping basket.

Cookie Consent

dtAnalyticsConsent

1 year

This cookie is used to monitor the users consent for analytical cookies on our site. No user data is collected without this being enabled.

Google Analytics

_ga
_ga_container-id

2 years

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Read Google's overview of privacy and safeguarding data

_gid

24 hours

_gat_tracker-name

1 minute

Microsoft Clarity

_clck

1 year

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site and how they interact with the website.
Read Microsoft Clarity's Cookie Overview and Data Retention Policy.

_clsk

1 year

CLID

1 year

ANONCHK

1 year

MR

1 year

MUID

1 year

SM

1 year

New Relic

__cfduid

1 year

This cookie is used to collect information about visitor's experience of the site in terms of performance. This helps us to monitor that our systems are working quickly and effectively, and to identify any problematic areas.
Visit the New Relic website

Your Rights

You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address to the following address:
Porth Farm
Porth Farm, Moat Ln, Caersws
SY17 5SE

Other websites

This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.